Property Portfolio Consultancy
Client: London Borough of Tower Hamlets
Role: (Interim) Director of Corporate Property
The
Council’s Property Department was in disarray, having been managed
by a series of interim appointees who had been unable to effect the
changes required. Staff
morale was low and clear direction was missing.
Moreover the Authority was failing in a number of its
statutory duties including ensuring that its premises were safe for
occupants and visitors.
The focus
of both members and the leader of the Council was intense, since
there was a real risk to life in some premises and, the possibility
of prosecution was likely.
The primary
task of the assignment was to:
-
Improve the morale of staff
-
Establish clear processes and protocols for all activity
-
Establish an accurate database of Council owned property; its condition; value and short, medium and long-cycle maintenance liabilities
-
Establish a proper asset register
-
Initiate a project to establish an integrated electronic property asset management system
-
Apply risk management principles to the review of back-log property maintenance and determine a five-year recovery plan
-
Work with Directors and external consultants in the preparation of a formal Asset Management Plan